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Directory of Consumer Information

In accordance with federal regulations set forth under The higher Education Act of 1965, as amended, below is a summary of consumer information that must be made available to all students at Hope College. Each topic provides a brief description of the information that must be disclosed and provides access to the information.

Information About Hope College

Academic Data/Registrar's

Information About Financial Aid

Campus Safety




Cost of attending the institution

Enrollment costs billed to students are available at http://www.hope.edu/admin/business/cost/index.html

For financial aid purposes, cost of attendance includes room and board, books and supplies, transportation, miscellaneous and personal allowances as well as tuition and fees. http://www.hope.edu//finaid/costs.html


Cost Calculator

Financial aid and merit scholarships can assist in the cost of attending Hope College. Cost is a concern for many families and each year we are pleased to hear that students wanting to attend Hope are able to do so because of the aid they received.

http://www.hope.edu/admissions/costs-financial-aid-and-scholarships/net-price-calculator


Textbook pricing information

The Hope-Geneva Bookstore serves students by providing the textbooks, reference books, materials and supplies that are required or recommended for course use. Textbook prices vary widely depending on your major and year of study. Click the link below for the current booklist including prices.

http://www.hope.edu/bookstore/textbook.htm


Refund policies

Hope College has established a refund policy for students who find it necessary to totally withdraw from the college. Withdrawing from college has, among other factors, important financial considerations such as the charges a student will be responsible to pay and the amount of financial aid a student receives. Click the link below for additional information on the Hope College refund policy.

http://www.hope.edu/admin/registrar/catalog/13-14catalogWEB.pdf


Official withdrawal procedures

Students who withdraw from all classes at Hope College must notify the Registrar's Office and follow the withdrawal procedures posted by that office.

http://www.hope.edu/admin/registrar/FormsWeb/withdraw.html


Return of Title IV funds requirements

The federal government mandates that students who withdraw from all classes (officially or unofficially) may only keep the federal financial aid that they have earned up to the time of official withdrawal or assessed date of unofficial withdrawal. Funds that were disbursed and are no longer considered earned must be returned to the federal government by the College or the student.

http://www.hope.edu/admin/registrar/catalog/13-14catalogWEB.pdf


Academic programs, facilities, and instructional personnel

Information on the college's academic programs, degree offerings, facilities and instructional personnel is available in the college catalog. Click the link below to view the college catalog for additional information.

http://www.hope.edu/admin/registrar/catalog


Accreditation and licensing of the institution

The accreditation and licensing of the institution for Hope College is located in the President's Office.

Students may review copies of documents regarding entities that accredit, license or approve the institution and its programs. Please contact the Office of the President for protocol in scheduling the review of these documents.

http://hope.edu/accreditation


Services and facilities for students with disabilities

For information on programs and services for special needs and disabled students, please contact the Office of Disability Services.

http://www.hope.edu/student/development/disabled


Drug and alcohol abuse prevention program information

Under the "Drug Free Workplace Act of 1988" and the "Drug Free Schools and Communities Act Amendments of 1989" the College is required to notify all employees and students of its specific alcohol and drug policy program. The Human Resources office maintains this prevention program and policy.

For employees: http://www.hope.edu/admin/hr/employment/handbooks/admin_drugfree.pdf

For faculty: http://www.hope.edu/admin/provost/fachandbook/faculty/B16/B16.html

For students: http://www.hope.edu/student/development/policies/handbook/index.html

Drug-free workplace statement

http://www.hope.edu/admin/hr/employment/policies.html


Copyright and peer-to-peer file sharing issues

There are legal statutes and Hope College policies that prohibit the unauthorized acquisition, distribution, or sharing of copyrighted materials. All students, faculty, and staff on campus are expected to comply with these policies. Legally protected material can include music, movies, television shows, and published materials. Don't put yourself at risk. There is information available to help educate you about legal file sharing, and to protect you from unwittingly engaging in unlawful activities.

http://www.hope.edu/resources/cit/policies/index.html


Vaccination policies

In compliance with recommendation from the American College Health Association, Hope College requires that all incoming students provide documented proof of vaccinations before moving into student housing. Click the link below for additional information and a list of required immunizations.

http://www.hope.edu/admin/healthcenter/immuniz.htm


Personnel responsible for providing consumer information

The Directory of Consumer Information is an accumulation of important information from various offices across the campus. Should you have any questions concerning this web page or it's content, please contact one of the individuals identified below.

Julie Dalman
Assistant to the Dean of Students
dalmanj@hope.edu

Carla Bender
Associate Director of Financial Aid
bender@hope.edu


Voter Registration

Institutions of higher education must make a good faith effort to distribute voter registration forms to all enrolled students physically in attendance at the institution for primary elections as well as for general elections. The Higher Education Amendments of 1998 states that the law "shall apply to elections as defined in section 301 (1) of the Federal Election Campaign Act of 1971 and includes the election for Governor or other chief executive within such State."

The following site contains a downloadable voter registration application.

http://www.fec.gov/votregis/vr.shtml

This form can be completed and mailed to:

Michigan Department of State
Bureau of Elections
PO Box 20126
Lansing, MI 48901-0726


Notice to enrolled students of the availability of consumer information

Each fall semester Hope College sends an email to all enrolled students to notify them of the consumer information available including a link to this web site.


FERPA rights

Family Education Rights and Privacy Act (FERPA)

In carrying out their assigned responsibilities, many offices at Hope College collect and maintain information about students. Although these records belong to the college, both college policy and federal law accord students a number of rights concerning these records. The Family Education Rights and Privacy Act (FERPA) establishes the rules and regulations regarding access to and disclosure of student records.

FERPA deals specifically with the Educational Records of students, affording them certain rights with respect to those records. For purposes of definition, Educational Records are those records which are: directly related to a student and maintained by an institution or a party acting for the institution.

FERPA gives students who reach the age of 18 or who attend a postsecondary institution the right to inspect and review their own Educational Records. Furthermore, students have other rights, including the right to request amendment of records and to have some control over the disclosure of personally identifiable information from these records.

FERPA applies to the Educational Records of persons who are or have been in attendance in postsecondary institutions, including students in cooperative and correspondence study programs. FERPA does not apply to records of applicants for admission who are denied acceptance or, if accepted, do not attend an institution. Furthermore, rights are not given by FERPA to students enrolled in one component of an institution who seek to be admitted in another component of an institution.

The Office of the Registrar's is the primary contact for FERPA related questions or inquiries. The Office of the Registrar's is located in the DeWitt Cultural Center at 141 East 12th Street. The office phone number is (616) 395-7760.

http://www.hope.edu/admin/registrar/ferpa.html


Transfer credit policies

Hope does not have a set list of transferable courses from other colleges. We prefer to look at all incoming transfer credit on an individual basis. Hope accepts most coursework from accredited institutions. Click the link below for additional information concerning the Transfer Credit Policy.

http://www.hope.edu/admin/registrar/transcredit/index.html


Course schedule information

The Office of the Registrar oversees the course schedule information. The course schedule can be found in the course catalog.

http://www.hope.edu/admin/registrar/catalog/13-14catalogWEB.pdf


Placement rate information if rate used to attract students

Not applicable at Hope College.


Completion or graduation rate, retention rate, and transfer-out rate of
full-time undergraduates

The Hope College graduation rate, retention rate, and transfer-out rate of full-time undergraduates can be found on the Registrar's website at http://www.hope.edu/admin/registrar/data/index.html.
In addition, Statistics on graduation and retention rates can also be viewed at the National Center for Education Statistics at http://nces.ed.gov/collegenavigator/?q=hope+college&s=all&id=170301#retgrad


Graduation rate by grant and loan

The Hope College graduation rates by grant and loan can be found at http://www.hope.edu/admin/consumerinformation/gradcohortbyaid.html


Report on completion or graduation rate and transfer-out rate of
student athletes

As a NCAA Division III school, Hope is not required to report this information.


Report on athletic program participation rates and financial data

Hope College prepares an annual EADA report. This reports contains participation rates, financial support, and other information on men's and women's intercollegiate athletic programs.

Hope College in Athletics Disclosure Act (EADA) Report is available online.


Diversity of the student body

The Office of the Registrar creates and tracks Student Body Diversity in several reports. Click the link below to view all reports.

http://www.hope.edu/admin/registrar/data/index.html


Retention rate reported to IPEDS

Retention rates as report to IPEDS is gathered and reported by the Office of the Registrar. Click the link below to view the current and past enrollment and retention rates.

http://www.hope.edu/admin/registrar/data/index.htmll


Graduate or professional education of graduates from institution's 4-year degree programs

For information related to the Graduate or Professional education of graduates from Hope College
4-year degree programs, please contact the Career Development Center. You can reach them by emailing careers@hope.edu or by calling (616) 395-7950.


Placement and employment information of degree or certificate program graduates

For information related to the Placement and employment information of degree or certificate programs graduates, please contact the Career Development Center. You can reach them by emailing careers@hope.edu or by calling (616) 395-7950.


Available financial aid

The Office of Financial Aid website includes information about the following: need-based and non-need-based federal, state, private, and institutional financial assistance programs available to students; eligibility requirements and procedures for applying for aid; criteria for selecting recipients and determining amount of award; methods and frequency of disbursements of aid; financial aid terms and conditions, including terms applicable to employment provided as part of a financial aid package; rights and responsibilities of students receiving Title IV, HEA loans; the availability of financial aid for study abroad programs; how financial aid is handled when students withdraw; and whom to contact for questions regarding financial aid.


Rights and responsibilities of financial aid recipients

Student receiving federal financial aid have certain rights and responsibilities inherent in the receipt of these funds. View the terms and conditions.


Federal Student Aid Penalties for Drug Law Violations

Federal law provides that a student who has been convicted of an offense under any federal or state law involving the possession or sale of a controlled substance during a period of enrollment for which the student was receiving financial aid shall not be eligible to receive any federal grant, loan, or work assistance. For more information see

http://www.hope.edu//finaid/penalties_for_drug_violations.html


Direct Loan model disclosure form

The US Department of Education has not yet provided this form to schools. When available it will be posted.


Preferred lender list and disclosures

Hope College has no preferred lender arrangements for private student loans.


Code of conduct if preferred lender arrangement

Hope College has no preferred lender arrangements for private student loans.


Preferred lender arrangement annual report

Hope College has no preferred lender arrangements for private student loans.


Private education loan disclosures if preferred lender arrangement exists

Hope College has no preferred lender arrangements for private student loans.


Verification requirements

The Federal Processor selects some FAFSA filers for a process called verification where applicants must submit income and other documentation to support the information on the FAFSA.

http://www.hope.edu//finaid/applying.html


State grant assistance

Students may be eligible for assistance from their state of residency. The state educational agency provides information on these programs.


Private education loan disclosures if school provides information about a private education loan from a lender to a prospective borrower

Private educational loan lenders must provide applicants with certain disclosures about their loans. More information is available at

http://www.hope.edu//finaid/alternate.html


Entrance Counseling-Direct Loans

Students eligible for the Federal Perkins and Direct Loans must complete a review of rights and responsibilities through Entrance Counseling. This requirement is included on recipients' award letters.

http://www.hope.edu//finaid/entrance_counseling.html
https://www.signmyloan.com/ (entrance counseling and the master promissory note are combined)

 


Code of conduct if school participates in Title IV loan program

Schools whose student receive federal student loan funds are required to have a Title IV loan program code of conduct. Hope's code of conduct can be found at

http://www.hope.edu/admin/finaid/code_of_conduct.html


Private lender assistance in preparing educational counseling, financial literacy, or debt management materials

Hope College has no private lender assistance.


Exit counseling - Title IV loan programs

Schools are required to provide borrowers of Federal Perkins and Direct Loans information about repayment rights and responsibilities Loan Exit Counseling. The Office of Financial Aid contacts borrowers before graduation or shortly after a student ceases at least half-time enrollment regarding exit counseling.

http://www.hope.edu//finaid/loan.html


Teacher Education Assistance for College and Higher Education (TEACH) Grant exit counseling

Schools are required to provide Federal TEACH Grant recipients information about rights and responsibilities through TEACH Grant Exit Counseling. The Office of Financial Aid contacts borrowers before graduation or shortly after a student ceases at least half-time enrollment regarding exit counseling.

http://www.hope.edu//finaid/teach.html


TEACH Grant initial counseling

Students eligible for the Federal TEACH Grant must complete a review of rights and responsibilities through Entrance Counseling. This information is included on recipients' award letters.

http://www.hope.edu//finaid/teach.html


TEACH Grant subsequent counseling

Each subsequent year a Federal TEACH Grant eligible student much complete TEACH Grant counseling. This information is included on the recipients' award letters.

http://www.hope.edu/admin/finaid/teach.html


Reimbursements for service on advisory boards

Federal regulation requires that an institution report annually reasonable expenses paid or provided under 140(d) of the TILA (see Amendments to Other Laws, Private Student Loan Improvement, the Truth in Lending Act, Preventing Unfair and Deceptive Private Educational Landing Practices and Eliminating Conflicts of Interest) to any employee who is employed in the financial aid office, or who otherwise has responsibilities with respect to education loans or other financial aid of the institution.

There are no Hope College employees serving on advisory boards in the financial aid office or who otherwise have responsibilities with respect to education loans or other financial aid of the institution.


Annual Security and Fire Safety Report

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act is a federal statute that requires all colleges and universities that participate in federal financial aid programs to keep and disclose information about crime on and near their respective campuses.

In compliance with the Clery Act, Hope College provides the Annual Security and Fire Safety Report.

http://www.hope.edu/admin/campsafe/annual_security_report.html


Emergency response and evacuation procedures

The Office of Health and Fire Safety provide an emergency guide which provides all the necessary information in the event of an emergency.

http://www.hope.edu/admin/campsafe/emergency_guide/index.html

Evacuation procedures posted in each residence hall


Crime Log

Hope College Campus Safety office provides a detailed accounting of incidents investigated by the Hope College Department of Campus Safety, including those in accordance with the federal "Student Right-to-Know" and "Campus Security Act" of 1990.

http://www.hope.edu/knowhope/incident.html#special


Fire Log

The Office of Health and Fire Safety provides a detailed accounting of incidents involving fire alarms. If you wish to view this information, please contact the Office of Health and Fire Safety by email at gunnink@hope.edu or by calling (616) 395-7799.


Emergency notification

In the event of an emergency, the Office of Public Relations will immediately post a notification to the campus on the KnowHope web page and if necessary send a campus wide email notification or enact the emergency text messaging system.

http://www.hope.edu/knowhope


Timely Warning

The College has a system in place for notifying the campus community when there is a matter of urgency requiring immediate attention. The College has the capability to send a text message to the cell phones of members of the campus community who have registered an emergency contact number through their KnowHopePlus account. The College also has in place an emergency telephone Calling Tree for notifying departments and buildings of matters of importance such as
severe weather alerts. Messages deemed important to an external audience are posted on the College’s web site HOPE.EDU

http://www.hope.edu/student/development/policies/handbook/Campus%20security%20and%20you.pdf

http://www.hope.edu/knowhope


Missing student notification policies and procedures

The Missing Student Policy can be found in the Student Handbook. If you have questions concerning the policy, please contact the Office of Student Development

http://www.hope.edu/student/development/policies/handbook/MissingPersonPolicy.pdf


Penalties for Drug Violations

Hope College policies clearly prohibit the illegal use of alcohol and drugs. The college will impose sanctions on students or employees ranging from warning up to and including expulsion or referral for prosecution for violations of college standards of conduct.

For more information please refer to the Student Handbook or contact the Office of Student Development.

http://www.hope.edu/student/development/policies/handbook/Student%20Behavior%20and%20Policies.pdf


Registered sex offenders information

Information concerning registered sex offenders is available through the Campus Safety web site via the link below.

http://www.hope.edu/admin/campsafe/resources.html


Outcome of institutional disciplinary proceedings against alleged perpetrator of a crime or violence or non forcible sex offense

If those with concerns or specific questions as it relates to the Outcome of institutional disciplinary as it relates to the proceedings against alleged perpetrator of a crime or violence or non forcible sex offence, please submit a written request to Dean of Students.

Requests can be mailed to:
Hope College
Dean of Students
141 East 12th Street
Holland, MI 49423