|hope college > hope-geneva bookstore|
The Hope-Geneva Bookstore serves students by providing the textbooks, reference books, materials and supplies that are required or recommended for course use. Our goal is to have the right quantity of the right books at the right time. This involves handling more than 23,000 books from hundreds of publishers for over 300 faculty members. Enrollment variations, publisher backorders and other natural calamities will occasionally cause us to run short of books. In these cases, we will rush order books for those students still in need. Please ask if you can't find the title you need since we don't automatically order out-of-stock books.
Finding Your Textbooks
Textbooks are arranged on the shelves in the textbook section alphabetically
by department, course and section number (e.g. ENGL 100-01). Be sure
you have a copy of your schedule when looking for books since section
numbers do matter for some courses.
Textbooks for Fall Semester go on sale at the Bookstore this year on Monday, August 4th. If you live in the area and wish to buy books early you are welcome to come and shop. However, you do not need to have course materials for classes until after you arrive on campus for the start of classes. Some students prefer to wait until attending class before purchasing their textbooks.
REFUND DEADLINE FOR SPRING 2015
All course materials refunds are subject to the conditions below:
100% Refunds (No-Fault): If you drop or change a course, or if you have purchased the wrong book, a full refund of the purchase price is given on all course materials during the Drop-Add period. A validated Drop Slip or Class Schedule is required.
90% Refunds (All Others): You may also return a book for any other reason (i.e., don't need it, bought another somewhere else, etc.), however, there is a 10% restocking fee which is used to cover return shipping costs to publishers for leftover books. No Drop Slip or Class Schedule is required but the return must be made by the REFUND DEADLINE.
Do not open or use ONLINE ACCESS CODES if you might possibly need to return the item for a refund. If taking a language course, wait until you are certain you will not be moved into another level of the course before using any such code.
Course materials purchased after the Drop-Add period are non-returnable unless purchased for the second HALF-SEMESTER courses. They may be returned during the DROP/ADD period for those courses ONLY IF THE COURSE IS DROPPED.
Please review the information cards handed out during book rush and SAVE YOUR RECEIPT!
Why a Restocking Fee?
With multiple online sources available to our customers, the Bookstore needs to reduce costs to stay competitive. A growing expense for us is the cost of returning excess stock which includes shipping charges as well as publisher’s penalty fees. This overstock most often occurs when students purchase books (especially used books) on speculation and then return them to us after shopping elsewhere. In the meantime we have ordered more books for students who need them and we are stuck with expensive leftovers after the returns period. We recognize students are free to shop as they please but we cannot afford to be a “lending library” for those waiting for their online purchases to arrive or support those snapping up used books just in case they can’t get a better deal.
We feel this policy protects our customers from changes or mistakes
beyond their control and allows equal access to used books while helping
us more closely match our inventory to anticipated sales. If you have
any further questions about this policy feel free to contact us.
If the Bookstore runs out of a textbook, we do not automatically re-order. PLEASE ASK at the Book Desk (in the back of the store, near textbooks) and we will help you fill out a Textbook Want Card. We will place a rush order for your book and contact you as soon as it arrives.Defective Books
Defective books will be replaced immediately. Both new and used books are guaranteed against defects, however, replacement of used books is subject to their availability. In cases where only new books are available, the customer will have to pay the difference in price between the new and used copies.Book Prices
Textbook prices vary widely depending on your major and year of study, but expect to pay anywhere between $250-$400 per semester. Pre-med and nursing students will generally pay more whereas some humanities students may pay less. It is a reality that textbooks are not cheap. They are expensive to produce and compared with "bestsellers" they have a relatively small student-based sales market. Books at the Bookstore are sold at competitive prices and we welcome comparative shopping.Used Books
The Bookstore does not have any choice about the titles or prices of books ordered for courses. We can, however, offer used books at substantial savings to students. The Bookstore actively seeks to obtain as many used books as possible, often by dealing with four or five national used book wholesalers.
The best source of used books is still our own students. If you do not choose to keep a textbook as part of your permanent library, please consider selling it to the Bookstore during buyback at the end of each semester so it can be recycled to another student looking for textbook savings.
Publisher Access Codes
Some items sold at the Bookstore are unique to Hope College and will not be available from online sources or other bookstores. Coupons for specific courses are sold through the Bookstore in varying amounts for items or services provided in class. These may be additional handouts, lab materials, periodical subscriptions or to defray the cost of specialized equipment. Coursepacks are compilations of materials from books, magazines or other sources that allow a professor to create a customized “book” for a class. The Bookstore pays copyright fees attached to the material as well as actually creating the publication. When the same coursepack is reused by the professor it can be sold at book buyback.
e-books & Digital
don’t minimize the educational value of your textbooks.
Hope students are paying thousands of dollars for an excellent education
and faculty feel that textbooks are an integral part of that process.
Save money where you can but don’t short your education by
going without the tools you need.