Tuesday, May 13, 2008

Moving 1HOPE Messages

Instructions for moving saved messages and contacts from your 1HOPE account to a Gmail account can be found here.

posted by Jeff Pestun at 10:05 AM 

Wednesday, April 02, 2008

Senior email account deletions

Seniors:

As you work through the many details associated with your final semester, please keep in mind that your Hope College e-mail account will be deleted approximately 5 months after you graduate (roughly October 1). A reminder notice with the exact date will be sent several weeks prior.

Because you may be using your Hope account to correspond with many different groups, now is the time to think about the transition to a different address. This is especially important as you prepare and distribute resumes.

For more details, including links to services offering free e-mail accounts, please see: http://www.hope.edu/cit/tips/grad

posted by Jeff Pestun at 9:46 AM 

Monday, March 31, 2008

Internet upgrade

The Hope College connection to the Internet is shared among the campus's 4000 users. In an effort to maintain it as a viable and cost-effective resource, CIT is constantly evaluating both its performance and configuration. Due to steadily increasing demand, today the capacity of that connection was increased by 66%, from 18Mbps to 30Mbps. The upgrade will provide a boost in performance and work to ensure its continued value to the campus.

posted by Jeff Pestun at 9:48 AM 

Monday, October 22, 2007

Store more in your 1HOPE account

Every student and employee can now save over 4GB of messages and attachments in 1HOPE (the previous limit was 2GB). Given that the average email is about 20KB in size, that means you can keep over 200,000 messages!

To see how much space you're using, scroll to the bottom of any 1HOPE screen and look for the line that starts with: You are currently using...

posted by Jeff Pestun at 3:59 PM 

Vacation message problem fixed

1HOPE vacation messages should now be working correctly. Please contact the CIT Help Desk (x7670 or cit@hope.edu) with questions.

posted by Jeff Pestun at 3:58 PM 

Monday, September 24, 2007

Problems with 1HOPE vacation messages

We're currently working with Google to resolve a problem with automatic vacation response messages in 1HOPE. In the meantime, the following procedure should be used to enable this functionality:

1. In 1HOPE, click Settings (in the upper-right corner)
2. In the Vacation responder: section, enter the desired vacation Subject: and Message:
3. Click the circle next to Vacation responder off
4. Click Save Changes at the bottom of the screen.
5. Click Settings (in the upper-right corner)
6. Click the circle next to Vacation responder on
7. Click Save Changes at the bottom of the screen.
8. You should now see a light orange bar at the top of every 1HOPE screen indicating that a vacation message is active.

Updates on this issue will be posted here as they become available.

posted by Jeff Pestun at 11:06 AM 

Reminder: Webmail turned off on October 15

Remember, messages and addresses saved in the old Webmail email system will be unavailable after October 14, 2007. Be sure to move any items that you want to keep to your 1HOPE account before then.

Instructions for moving messages and addresses to 1HOPE can be found at: http://www.hope.edu/cit/newmail

Please contact the CIT Help Desk (x7670 or cit@hope.edu) with questions.

posted by Jeff Pestun at 11:05 AM 

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