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Perkins Loan Frequently Asked Questions


Q. I've been awarded a Federal Perkins Loan. What must I do to receive this loan?


A. You must complete entrance counseling and sign your Master Promissory Note.


Q. What is a Master Promissory Note (MPN)?


A. A Master Promissory Note (MPN) allows you to sign once for multiple loans. You will sign only one note for all future Perkins Loans received at Hope College.


Q. What am I agreeing to when I sign a MPN?


A. You are agreeing to repay the U.S. Department of Education all Perkins Loans made to you under the terms of the MPN and that you understand that multiple Perkins Loans may be made to you under this same MPN.


Q. Who services Perkins Loans for Hope College?


A. Hope College contracts with Educational Computer Systems, Inc. (ECSI) to process Federal Perkins Loans.


Q. How will I know when and how to sign my MPN after I have been awarded a Perkins Loan?


A. You will receive an email notification (sent to your Hope College email address) from Educational Computer Systems, Inc. (ECSI) informing you that your loan package is ready for your online completion.  This email is usually sent in July.  It is important that you complete the loan package and sign your MPN as soon as possible after receiving the notice from ECSI.


Q. What if I don't have a computer to access the internet?


A. The Office of Financial Aid has a computer available in the office for those without access to the internet. They also have staff available if you have any questions.


Q. What do I need to do to complete the entrance counseling and promissory note process?


A. You will need to provide your social security number, name and date of birth to authenticate your identity.  Then there are four (4) steps that must be completed for the entrance counseling and promissory note process.


Step 1: Read and understand the Student Loan Entrance Counseling section. This will provide you with important information about the Federal Perkins Loan Program.

Step 2: Read and understand the Federal Perkins Loan Program Statement of Rights and Responsibilities along with the Addendum.

Step 3: Complete the Reference Information sheet. You will be required to provide their information along with information for next of kin and two (2) references.

Step 4: Read, understand, and sign the Promissory Note.


Q. I entered my SSN, First Name, Last Name and Date of Birth and it is not allowing me to complete the electronic signature process.  Am I doing something wrong?


A. You are not doing anything wrong.  A third-party service is used to validate your identity.  Most likely, you may not have an adequate transaction history that allows for a third-party to validate that each of the four pieces of information you provided match the validation sources.


Q. What if the third-party service cannot validate my identity?


A. If the third-party service cannot validate your identity, you will be directed to the entrance counseling portion of the process online, which includes the reference form.  However, when you get to the promissory note portion of the process, you will be prompted to print and sign the paper promissory note document.  Because the MPN requires an original signature, you must mail the MPN to the Hope College Office of Financial Aid.  We cannot accept MPN documents via email or fax.  Mail your MPN to:

            Hope College

          Office of Financial Aid

          PO Box 9000

          Holland, MI  49422-9000


Q. What if I already signed a Perkins MPN?


A. If you signed a Perkins MPN for a loan at Hope, that note suffices for all Perkins Loans borrowed here.


Q. Should I print a copy of the MPN to keep?


A. Once you are through with the process, it will allow you to print a copy of the MPN you signed and you should keep a copy for your files.


Q. What if I accidentally delete the e-mail that I have received and have not yet signed my MPN?


A. You can go directly to the ECSI's Electronic Promissory Note site and eSign A Promissory Note.


Q. What if I continue to get e-mails from ESCI and have decided not to take the loan?


A. Please notify The Office of Financial Aid that you would like to decline the loan by calling (616-395-7765) or e-mailing