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Perkins Loan MPN Frequently Asked Questions

Q. I've been awarded a Federal Perkins Loan. What is a Master Promissory Note?

A. A master promisssory note allows you to sign once for multiple loans. You will sign only one note for all future Perkins Loans received at Hope College.

Q. What am I agreeing to when I sign a MPN?

A. You are agreeing to repay the U.S. Department of Education all Perkins loans made to you under the terms of the MPN and that you understand that multiple Perkins loans may be made to you under this same MPN.

Q. What if I already signed a Perkins MPN?

A. If you signed a Perkins MPN for a loan at Hope, that note suffices for all Perkins borrowerd here.

Q. Who services Perkins Loans for Hope College?

A. Hope College contracts with Educational Computer Systems, Inc. (ECSI) to process Federal Perkins Loans.

Q. How will I know when and how to sign my MPN after I have received a Perkins Loan?

A. Once Hope College transmits information about students receiving Perkins Loans (usually in July), Educational Computer Systems, Inc. (ECSI) will send e-mail notifications to your Hope College email address informing you how to get your ECSI PIN and where to go to sign your note. There will be multiple e-mails sent to you from ECSI which will contain information on how to retrieve your PIN and once you have your PIN you will be able to go through the authentication process with the PIN and sign your MPN.

Q. What if I don't have a computer to access the internet?

A. The Office of Financial Aid has a computer available in the office for those without access to the internet. They also have staff available if you have any questions.

Q. I have received an email telling me to retrieve my PIN and then it goes right into the authentication screen but I don't have my PIN yet?

A. Once you are to this point you should open another browser session and log back into your Hope College email where you will find a second e-mail containing your PIN. Using this PIN you can now continue with the authentication process.

Q. How many references are needed to complete the MPN?

A. The MPN requires you to have three references and they must live at different addresses.

Q. How long does it take to complete the MPN process?

A. It should take you about 20 minutes to complete the process if you have all the information that is required. You will be asked to provide the names, addresses and telephone numbers of three references who have known you for at least three years.

Q. What other information besides my references will be required of me?

A. Once the reference information is entered, it will require you to read and agree to what you are signing.

Q. Should I print a copy of the MPN to keep?

A. Once you are through with the process, it will allow you to print a copy of the MPN you signed and you should keep a copy for your files.

Q. What if I accidentally delete the e-mail that I have received and have not yet signed my MPN?

A. You can go directly to the ECSI's Electronic Promissory Note site and eSign A Promissory Note.

Q. What if I continue to get e-mails from ESCI and have decided not to take the loan?

A. Please notify The Office of Financial Aid that you would like to decline the loan by calling (616-395-7765) or e-mailing.