Thursday, August 24, 2006

Students: Need help with your computer?

Students, if you need help getting your computer connected, removing viruses, or using wireless, bring your computer to a ConnectHope Fair. There, a technician will sit down with you and work through the problem (free of charge!) . All Fairs are held in the CIT Office, located in Durfee Hall near the President's House:

Friday, 8/25 = 2 pm - 9 pm
Saturday, 8/26 = 12 pm - 4 pm
Monday, 8/28 = 2 pm - 9 pm
Tuesday, 8/29 = 5 pm - 9 pm
Thursday, 8/31 = 5 pm - 9 pm

If you use a laptop, all you need to bring is the computer and power supply. If you use a desktop, just bring the tower part (CPU). Also, if you want help setting up your wireless connection, be sure to bring a wireless card (the Bookstore sells them).

Outside of the times listed above, if you are a student and need assistance with connecting your computer to the network or removing a virus, call CIT at x7670 to make an appointment. Please note that a limited number of appointments are available, so there may be a wait for this service.

If you need more immediate assistance or help with things like reinstalling Windows or repairing hardware, we've negotiated reduced rates for Hope students/faculty/staff at several local computer repair shops. For more information and examples of the discounts, look here.

posted by Jeff Pestun at 8:00 AM 

Tuesday, August 22, 2006

Reminders from CIT

The following message was sent to all students on August 22, 2006:

Dear Students -

We hope that your summer has been enjoyable and that you are looking forward to returning to campus in a few weeks. There are a few items of which we wanted to make you aware prior to start of classes:

+ CABLE TV: Cable TV is available to all students in on-campus housing at no extra cost. There is no sign up process, no monthly fees, etc. If you have problems with your cable service on campus or would like to order HBO, please call 1-888-COMCAST

+ UPDATE YOUR COMPUTER: We are asking that all students install Hope College's Symantec antivirus software (free), install all Windows Updates and turn off Windows "File and Printer Sharing" before they return to campus & connect to the network. More information about completing these steps is available here:
http://www.hope.edu/resources/cit/tips/securitytips.html

+ BRING YOUR SYSTEM CDS: Last year CIT repaired more than 900 student computers that were infected with spyware, adware and viruses. From time to time it becomes necessary to rebuild student systems and the original system CDs that came with your computer are necessary to do this.

+ CONNECTHOPE FAIRS: If you have trouble connecting to the campus network/Internet, please visit one of our ConnectHope Fairs at the times listed below. For those of you who are returning early, please note the Fairs scheduled prior to freshmen arriving on campus, as you may want to take advantage of those!

All ConnectHope Fairs will be held in the CIT Office. You are required to be present while CIT staff works on your computer.

** Tuesday, August 22: 9-11 a.m., 2-4 p.m.
** Thursday, August 24: 9-11 a.m., 2-4 p.m.
** Friday, August 25: 2-9 p.m.
** Saturday, August 26: noon-4 p.m.

** Monday, August 28: 2-9 p.m.
** Tuesday, August 29: 5-9 p.m.
** Thursday, August 31: 5-9 p.m.

+ CHECK OUT OUR WEBSITE: http://www.hope.edu/cit/

We look forward to seeing you soon!

- Jeff Pestun, CIT

posted by Jeff Pestun at 8:37 AM 

Monday, August 21, 2006

REMINDER: Antivirus status

"Symantec Antivirus reports that it is installed, but its status is unknown..."

Students only:
If you receive this message after installing Hope College's antivirus software, there's an update that you can install to make it go away:

Symantec Antivirus Update

After you click the link above, a "File Download" window will open. Click the button labeled "Open". The installation program will begin, follow the prompts to proceed. When finished, reboot your computer and the message should no longer appear.

posted by Jeff Pestun at 10:13 AM 

Archives

05/29/2005 - 06/05/2005   06/19/2005 - 06/26/2005   07/03/2005 - 07/10/2005   07/17/2005 - 07/24/2005   07/24/2005 - 07/31/2005   07/31/2005 - 08/07/2005   08/21/2005 - 08/28/2005   08/28/2005 - 09/04/2005   09/04/2005 - 09/11/2005   09/11/2005 - 09/18/2005   09/18/2005 - 09/25/2005   09/25/2005 - 10/02/2005   10/02/2005 - 10/09/2005   10/16/2005 - 10/23/2005   11/06/2005 - 11/13/2005   11/13/2005 - 11/20/2005   11/20/2005 - 11/27/2005   12/04/2005 - 12/11/2005   12/11/2005 - 12/18/2005   12/18/2005 - 12/25/2005   01/08/2006 - 01/15/2006   01/15/2006 - 01/22/2006   01/22/2006 - 01/29/2006   01/29/2006 - 02/05/2006   02/12/2006 - 02/19/2006   02/19/2006 - 02/26/2006   02/26/2006 - 03/05/2006   03/05/2006 - 03/12/2006   03/12/2006 - 03/19/2006   03/19/2006 - 03/26/2006   04/02/2006 - 04/09/2006   04/09/2006 - 04/16/2006   04/23/2006 - 04/30/2006   05/07/2006 - 05/14/2006   05/28/2006 - 06/04/2006   07/02/2006 - 07/09/2006   08/20/2006 - 08/27/2006   08/27/2006 - 09/03/2006   09/03/2006 - 09/10/2006   10/08/2006 - 10/15/2006   10/15/2006 - 10/22/2006   10/22/2006 - 10/29/2006   10/29/2006 - 11/05/2006   12/03/2006 - 12/10/2006   12/10/2006 - 12/17/2006   12/31/2006 - 01/07/2007   02/18/2007 - 02/25/2007   02/25/2007 - 03/04/2007   03/18/2007 - 03/25/2007   04/08/2007 - 04/15/2007   04/22/2007 - 04/29/2007   05/06/2007 - 05/13/2007   05/13/2007 - 05/20/2007   05/27/2007 - 06/03/2007   06/03/2007 - 06/10/2007   06/17/2007 - 06/24/2007   06/24/2007 - 07/01/2007   07/29/2007 - 08/05/2007   08/05/2007 - 08/12/2007   08/19/2007 - 08/26/2007   08/26/2007 - 09/02/2007   09/02/2007 - 09/09/2007   09/23/2007 - 09/30/2007   10/21/2007 - 10/28/2007   03/30/2008 - 04/06/2008   05/11/2008 - 05/18/2008